Construction Customer Survey

Please help us serve you and others better by completing our Customer Satisfaction Survey. Answering the 10 questions below should only take a few minutes. Your participation is completely voluntary and will help us ensure we meet your high level of expectations.
1. For what ZMG services are you completing this survey? (check all that apply)
  Electrical Construction
Mechanical Construction
Service
Building Technologies
Controls
TEGG
Facility Maintenance
Special Projects
Millwrights
Other
2. For how many projects have you personally used ZMG's services?
  1
2-5
More than 5
3. On what project(s) and/or building(s) did you use ZMG's services?
 
4. How satisfied were you with ZMG's initial project work?
   1=Very Unsatisfied—5=Very Satisfied
  1 2 3 4 5 N/A  
Quality of proposal  
Preconstruction Services  
Initial Communications  
5. How satisfied were you with ZMG during and after the project?
   1=Very Unsatisfied—5=Very Satisfied
  1 2 3 4 5 N/A  
Value of Price  
Quality  
Ability to Meet Needs  
Completed on Time  
Completed on Budget  
Communication  
Professionalism  
Project Manager  
Foreman  
Quality of Tradesmen  
Preconstruction Services  
Initial Communications  
6. What is your overall satisfaction with ZMG services?
   1=Very Unsatisfied—5=Very Satisfied
  1 2 3 4 5 N/A  
   
7. Will you likely use ZMG services again?
   1=Very Unikely—5=Very Likely
  1 2 3 4 5 N/A  
   
8. How likely would you be to refer someone to ZMG?
   1=Very Unikely—5=Very Likely
  1 2 3 4 5 N/A  
   
9. How long have you been using ZMG services?
  Less than a year
1 to less than 2 years
2 to less than 5 years
More than 5 years
10. Have you experienced any problems using ZMG services?
  No
Yes
If yes, or if you marked unsatisfactory to any question above, please explain:
Please provide additional information or comments: Do not use this comment box to submit questions. We cannot reply to questions you submit through the survey form. If you have a question, please refer to our Contact Us page.
 
Please provide us with your contact information :
  Name:

Company:

Position:

Phone:

E-mail:
We are looking for customers who would be willing to provide a positive reference for our future projects. Would you be willing to provide this reference for us?
  Yes
No